FAQs
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Please allow 06 - 12 business days from the time your package arrives back to us for a refund to be issued.
General Queries
How do I place an order ?
Placing your order from ACME signs & prints is a quitesimple process. You may go to our website, contact us, or visit us in our stores. For online purchases, you just need to select the product, customize it and proceed to check out. For specific or bulk orders, you can fill out the form and our team will contact you.
What types of payment do you accept ?
We have a seamless process of payments via credit cards including Visa, MasterCard, American Express, and more.
What are the turnaround times for production at Acme Signs & Prints ?
The standard time of delivery is between 3-6 working days. However, the duration may vary based upon the product and order volume. Specific and bulk orders might take longer than usual. For urgent order requests, you may contact our team and we’ll be happy to assist you.
Do you offer any shapes and sizes other than those listed on the website ?
Yes. We specialize in custom printing. If the sizes or shapes you need are not mentioned on the website, please feel free to reach out to us. We’ll be happy to create and customize your order based on your needs.
What printing technology do you use ?
We have a team of highly experienced professionals and state-of-the-art digital and wide format printing technologies. We use high resolution printers for full color graphics, UV printing for durable outdoor signage, and eco-friendly inks to ensure vivid and long-lasting results. We ensure zero defect printing to ensure quality assurance for your needs.
How do full color graphics help my image ?
Full color graphics are bright, vibrant and more appealing to the audiences’ eyes. They make your signage/banners stand out from the rest and communicate your message more effectively and creatively. Full color graphics are great for grabbing attention, increasing brand recognition and creating a lasting impact on your potential clients.
Is the color I see on my monitor accurate to what I’ll receive ?
Different monitors and screens have different settings and color calibration, which is why you might not be able to see the exact colors in print as you may see on your screen. However, be rest assured, our team ensures high color accuracy by using color-matching tools during production to deliver you the desired shades.
Do I need laminate on my sign ?
Lamination gives your sign even more protection, increasing its resistance to regular wear and tear, UV radiation, scratches, and weather. Although it's not always required, laminating high-traffic areas or outdoor signs will help to extend their lifetime.
Do you provide installation services ?
We indeed do! For some of our items, including signs, banners, and vehicle wraps, our team of experts provides comprehensive installation services. Whether you require indoor or outdoor installation, we guarantee it is carried out safely and securely.
How much will my sign cost ?
Your sign's pricing will rely on factors such size, material, design complexity, and added finishing (including laminating). Feel free to contact us with your project information to get a specific price; we will create a customized estimate from that information.
What are Acme Signs & Prints store hours ?
We are open 7 days a week! On weekdays (Mon-Fri), we are available from 09:00 am to 06:00 pm and on weekends (Sat-Sun), we are open from 10:00 am till 05:00 pm. You may visit any of our stores during these hours.
What is the process for determining the best sign for my needs ?
We help you at every stage to decide on the ideal signage solution. This covers knowing your goals, the site for the sign, financial concerns, and any branding rules. After that, our professionals advise the best materials, designs, and techniques of installation.
Do you make signs in standard sizes ?
Although we specialize in custom sizes, we do provide a range of basic sizes for our signage. We can meet your needs whether you require something tiny for a nameplate or something large for an outdoor banner.
What colors show up the best ?
Combining high-contrast colors works best for readability and visibility. Popular selections are black or white, black on yellow, or white on blue. Based on your design and intended viewing distance, our staff can assist you choose the most appropriate colors.
What file format can I use if I email it to you?
Most often used file types like PDF, EPS, AI, PSD, and high-resolution JPEG or PNG are accepted here. Please make sure your files are either vector format or at least 300 DPI resolution for the greatest print quality.
Can you use a digital image from my camera ?
Indeed, provided the photograph is of great quality. Sending photos with a minimum of 300 DPI is advised for optimum print results. Our staff can evaluate the image to be sure it will print well.
Do you make business cards, flyers, and menus ?
Absolutely! Our full range of marketing materials consists of business cards, flyers, brochures, menus, and much more. With your branding and specifications, every item may be completely personalized.
What type of file and resolution do I need ?
To ensure excellent print quality, please send your files in vector format (e.g., AI, EPS, or PDF...). Make sure your raster picture (JPEG or PNG) is at least 300 DPI at the actual size you would want to be printed to guarantee clarity and sharpness.
What is the most effective custom sign for my business ?
The best kind of custom sign is dependent upon the context of your business, including your objectives, audience, and location. Retail companies would find great use for outside banners, A-frame signs, or window decals. For indoor exhibits, wall signs and posters might be perfect. Depending on your needs, our staff can provide the most effective solution.
How do you design a sign ?
Before designing signs, we understand your objectives and vision. We then design a concept aesthetically pleasing, guarantees readability, and uses your brand. Our design team creates a distinctive sign that successfully conveys your message using professional design tools.